Hi Ashley, I'm so sorry to hear your first experience with the Gloss did not go smoothly! The Dip Liquid formulas can take a little adjusting if you are not familiar with them. After buffing/filing and before applying the Gloss liquid, apply a generous coat of Activate. Let your Activate dry for 2 minutes (I recommend setting a timer for this step.) After the two minutes is up, wipe nail clean with a lint free cloth and directly apply two coats of Gloss. The Activate acts as a curing agent for the Gloss and without this step the Gloss will not dry. I'm always happy to help answer any questions. Please feel free to reach out to me via email. Thank you!
sales@vividglamco.com
Xo,
Logan